Privacy Policy
Last updated: February 2026
Key points
- We collect only what's needed to run your automations
- Your congregation data stays private — we never sell or share it
- You can request a data export or delete your account at any time
- We use AI to generate content, not to train models on your data
What we collect
When you create a ShulOps account, we collect your name, email address, and information about your synagogue (name, denomination, size, address). When you forward emails to your ingest address, we process the content of those emails to extract relevant data for your automations.
How we use your data
We use your data solely to provide the ShulOps service: running your automations, generating emails and reports, and improving the relevance of your outputs. We do not sell your data, use it for advertising, or share it with third parties except as described below.
Third-party services
ShulOps uses the following third-party services to operate:
- Anthropic (Claude) — AI processing for automation content generation. Your data is sent to Anthropic's API to generate outputs. Anthropic does not use API data to train models.
- Stripe — Payment processing. We do not store credit card numbers; Stripe handles all payment data.
- Amazon SES — Email delivery for automation outputs and transactional emails.
- Cloud hosting — Application and database servers located in the United States.
Data retention and deletion
Your data is retained as long as your account is active. If you cancel your subscription, your data is retained for 30 days in case you reactivate, then permanently deleted. You can request immediate deletion at any time by emailing [email protected].
Security
All data is encrypted in transit (TLS) and at rest. Access to production systems is restricted to authorized personnel. We do not store passwords in plain text.
Your rights
You can request a full export of your data, correct inaccurate information, or delete your account at any time. Contact [email protected] for any privacy-related requests.
Changes to this policy
We'll notify you by email if we make material changes to this policy. Continued use of ShulOps after changes constitutes acceptance.
Contact
Questions? Email [email protected].